Help Desk Representative Interface

Created by Anshul Agarwal, Modified on Tue, 17 Jan 2023 at 02:23 AM by Apoorv Apoorv

Overview

As a help desk representative, you will responsible for providing technical support and assistance to users of the platform. This may include troubleshooting issues with login, audio/video functionality, and platform navigation. They should also be able to answer questions and provide guidance on how to use the platform's features and tools. Additionally, they should be able to communicate effectively with users and provide timely and accurate responses to inquiries.

After login, the help desk user receives all queries coming from the attendee in the chat box.

Check out the messages coming from the attendees and reply to solve their queries.

If you have any questions or need help, please email us at hello@mixhubb.com (10 AM-07 PM), and we will help you out!